What inspires you about young leaders and how can they shape the future of BiH?
There is something special about the spark that young leaders carry – they do not wait for the “right time”, but create it. Their courage to step out of the box, to ask questions, to dare to say “it can be done differently” – that is what gives me hope. I see them as drivers of new values – transparency, knowledge, cooperation. If we give them a chance, they will not only improve the business environment – they will redefine it. And we, who have been “on the ground” for some time, have a responsibility not to hold them back, but to empower them.
How does AP Lab contribute to the development of managerial staff, besides educating young people?
For us, AP Lab is much more than a training program – it is a kind of laboratory for both young people and our managers. Through working with each new generation, our leaders learn how to listen, how to transfer knowledge in an authentic way and how to remain open to fresh ideas. This is not always easy – because it often means leaving your comfort zone. But it is precisely in this dynamic of “youth-experience” that the real magic happens. In the end, our managers also become better leaders because young people remind them of their purpose every day – why we do what we do.
What standards in the IT industry have you helped shape?
When we started, people in BiH were still learning what “standards in software development” meant. Today, after much effort, we can proudly say that we are among those who have brought global practices to domestic soil. Whether it is the implementation of ISO standards, security practices, process automation or simply – a culture of documentation and learning – Authority Partners has pushed the boundaries. And not because it was “modern”, but because we believe that quality should not be a matter of luck, but a systemic result. If along the way we have inspired other companies to set the bar higher – then we know we are doing the right thing.
How do you foster open communication within the organization?
Imagine a company as an orchestra – if everyone plays their part, but no one listens to the others, there is no harmony. Our culture of two-way communication starts at the top – leaders are expected to actively listen, seek feedback and share knowledge. We use tools and systems that enable a transparent exchange of opinions, and we also encourage employees to make constructive suggestions and challenge the status quo. This allows us to make better decisions and strengthens trust in the organization.
How do you balance flexibility and high standards?
It's like driving a race car – speed is important, but without control you won't get far. At Authority Partners, we foster clearly defined processes, but we try our best not to stifle creativity. Our teams know what the goal is and what the standards are, but they have the freedom to choose how they will get there. This achieves two things: quality remains high, and people feel that they own the solution. And when the team has autonomy and responsibility, then innovation happens.
How do you see the future of Authority Partners in BiH today?
Although Authority Partners is a global company, our largest technology center is located in BiH. Here we built culture, discovered talents, grew together with the community. And we're nowhere near done. Our plans include investing even more in education, partnering with universities, strengthening the tech community, and creating opportunities that keep young people here—not out of patriotism, but because there really is a world-class business to be made here. The future of Authority Partners in BiH is bright, because we are building it together with people who believe that we can do more.
